Flinn Scientific wants you completely satisfied with your order. Because of the large number of products we carry, we understand that you may wish to exchange an item you received for something else. Our Customer Care experts are happy to assist you and make the process fast and easy. Contact us at 1-800-452-1261, 7:30 am–5 pm CT, Monday–Friday, for live assistance.
Need to Exchange or Replace an item?
Contact our Customer Care experts at 1-800-452-1261 during normal business hours, 7:30 am to 5 pm CT Monday – Friday, or email us at [email protected].
Please have your purchase order number and Flinn order number with you when you call or include it in your email.
We will issue you a Return Goods Authorization (RGA) number along with any additional instructions. Due to Department of Transportation restrictions some chemicals or items may not be eligible for return or exchange.