Flinn Scientific, Inc. guarantees that no sale is complete unless the customer is satisfied. We also guarantee that every item we furnish will either conform to the catalog specifications or we will ask your permission, prior to shipment, to ship an alternative product.
Need to Return an item?
We accept returns for any reason within 180 days of purchase. Items returned must be unused and in original packaging. Items not in resalable condition cannot be returned unless damaged or defective. We recommend you inspect all packages immediately upon arrival to ensure your satisfaction.
Items must be returned with all parts, accessories and user manuals in their original packaging.
Contact our Customer Care experts at 1-800-452-1261 during normal business hours, 7:30 am to 5 pm CT Monday – Friday, or email us at [email protected].
Please have your purchase order number and Flinn order number with you when you call or include it in your email.
We will issue you a Return Goods Authorization (RGA) number along with any additional instructions. Items returned without prior authorization may not be accepted or credited. Due to Department of Transportation restrictions some chemicals or items may not be eligible for return.